Code of Conduct - Silver Dollar Casino
As a vehicle to achieving part of its stated mission, the Interactive Gaming
Council has established a Code of Conduct as a voluntary standard to which the
membership has agreed adhere. The Code provides as follows.
1. Regulatory Compliance: All IGC members will abide by the law and regulations
of the jurisdiction where they propose to do business. Any IGC member issued a
bona fide gaming license from a sovereign jurisdiction shall provide evidence of
that license and will be presumed to be operating under the authority and within
the scope of that license. IGC members shall use best efforts to obtain any
binding legislative or judicial determinations which prohibit or limit operation
in another jurisdiction and shall abide by those limitations to the greatest
extent technically feasible.
2. Accountability: To enhance customer confidence in gaming system integrity,
IGC members making their service available in a jurisdiction voluntarily agree
to make their systems, algorithms and practices available for inspection and
review by any legitimate gaming commission or governmental authority or to any
independent testing authority recognized by the IGC, in accordance with
generally accepted methods for protecting proprietary information.
3. Consumer Privacy and Data Protection: IGC members will design and operate
their services to afford customers privacy and confidentiality and will post
their confidentiality practices and procedures. Each IGC member will institute
controls to detect and eliminate fraud and to protect data and the system from
internal and external breaches.
4. Truth in Advertising: IGC members shall be truthful in all promotions and
publish only accurate information about their operations. Gaming and Wagering
Operator Member rules, registration procedures and payout percentages will be
made available to the public.
5. Dispute Resolution and Audit Trails: In order to provide prompt and
efficient dispute resolution each IGC member will retain detailed transaction
records which will be archived, accessible and auditable by any legitimate
gaming commission or government authority.
6. Limiting Access by Minors: IGC members will institute adequate controls to
prohibit minors from accessing their gaming systems. The controls will require
customers to affirm that they are of lawful age in their jurisdiction, and the
IGC member shall institute reasonable measures to corroborate this information.
7. Controlling Compulsive Gambling: IGC members will implement adequate
procedures to identify and curtail compulsive gambling. The procedures
instituted shall include posted loss limits, and provision of referral and
direct access to help and counseling organizations.
8. Banking and Transaction Processing. IGC members will conduct their banking
and financial affairs in accordance with generally accepted standards of
internationally recognized banking institutions. Members will follow and adhere
to all jurisdictional laws pertaining to transaction reporting.
9. Prize Payouts: Interactive Gaming and Wagering Operators will ensure that
there is adequate financing available to pay all current obligations and that
working capital is adequate to finance ongoing operations. IGC members will pay
winnings and account balances promptly on demand.
10. Corporate Citizenship: IGC members will endeavor to design and implement
their services in order that they preserve and protect environmental resources,
avoid depiction of violence and so that the services are user friendly and
generally accessible to the handicapped. IGC members will endeavor to support
public service initiatives in harmony with the jurisdictions in which they
provide their services.
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